Privacy Policy

CRAZY 10 FANTASY GAMING Private Limited owns and operates the Website & Application that links to these terms ("Rich 10" or the "Company"). We are pleased to offer you access to our Website & Application and the ability to participate in our virtual horse racing game, services, and promotions (collectively the "Services") that we may provide from our Website & Application, subject to these terms.

CRAZY 10 FANTASY GAMING Private Limited company registered in India under Indian companies Act 2013, having its registered office at 42, Harsiddhi Niwas, Bhwapurkar Layout, Near Hanuman Temple, Benam Chow, Sai Nagar, Badnera Road, Amravati, Maharashtra- 444607, India. This Privacy Policy describes the types of personal information that we collect, how we use such information, with whom we share it, and the choices available regarding our use of the information. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices.
Your use of the Website & Application is subject to the terms of use & policies set forth in this Privacy Policy. Rich 10 is a Horse race Gaming company providing users with Website & Application built to make your gaming experience as enjoyable and competitive as possible. This Privacy Policy applies to the personal information collected on the Website & Application of Rich 10 or document that links to this Privacy Policy. This Privacy Policy is only applicable to the aforesaid matters and shall not be presumed as applicable to any other Gaming platforms that are running under similar name or logo on any other Website & Application. Unless otherwise indicated at the time that you provide your personal information, any personal information collected at third- party Website & Application is subject to this Privacy Policy. This Privacy Policy does not apply to our data collection activities offline or otherwise outside of our Services (unless otherwise stated below), and does not govern the data practices of third parties that may interact with our Services.

PLEASE READ THIS PRIVACY POLICY CAREFULLY, BY ACCESSING OR USING THE COMPANY SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO SUCH TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE COMPANY SERVICE.

INFORMATION WE COLLECT

We may collect or may have collected the following categories of information about you. In some cases, the information we collect may fall within more than one category.

  • Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.
  • Device identifiers, such as information about your device like your IP address, or other online identifiers.
  • Demographic information, such as your age, sex, and gender (some of which may be protected by applicable law).
  • Commercial information, such as the leagues in which you have participated.
  • Payment information, such as your method of payment and payment card information (including payment card number, expiration date, billing address).
  • Identity verification information, such as photo identification and other authentication information (like passwords).
  • Online or network activity information, such as information regarding your interaction with our Website & Application, mobile applications, digital properties, and advertisements, information about your browsing and search history on our Website & Application or mobile applications, and log file information which includes, but may not be limited to, your browser type, webpages you visit, and other electronic network activity.
  • Geolocation information, such as information that can help identify your physical location (like your GPS coordinates or the approximate location of your mobile device).
  • Audio and visual information, such as recordings of your voice when you call our customer service and images we take on our Website & Application.
  • Other device data such as the time of day, data that identifies web pages visited by you prior and subsequent to visiting our Website & Application.
  • User Content, such as your communications with us and any other content you provide (including photographs, videos, reviews, articles, survey responses, and comments).
  • The Links of our Website & Application or mobile application that you share to third party or referral codes that you may share with third party from our Website & Application.
  • nferences drawn from or created based on any of the information identified above.

HOW WE COLLECT INFORMATION

We may collect or may have collected personal information about you from various sources. The categories of sources from which we may collect personal information are:

  • Directly from you, such as when you participate in a league, contact us with a question or complaint, use one of our mobile or desktop Website & Application, create an account on our Website & Application, subscribe for newsletter, respond to a survey, participate in a contest or other promotion, or sign-up to receive marketing communications.
  • Cookies and other automatic collection methods. When you visit our Website & Application or use one of our mobile site, and when you open or click on emails we send you, we (and third parties we work with) may automatically collect information from your browser or device using technologies such as cookies, web beacons, pixel tags, and similar technologies. Cookies are a Website & Application’s way of remembering who you are. They are small text files that Website & Applications send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use them as they aid us to identify account holders and to optimize their experience on our Services. Web beacons or pixel tags are small images which are embedded into our Website & Application or emails that provide us with information about your browser or device, or whether you open or click on the emails we send you. These technologies enable us, or the third parties who place such technologies, to collect information such as device identifiers and online or other network activity information.
  • Through call recording technology when you speak to customer service or any other offline & online technologies we provide.
  • From our business partners and service providers, such as demographic companies, analytics providers, advertising companies and networks, third-party retailers, and other third parties that we choose to collaborate or work with.
  • From social media platforms and networks, such as Facebook, Twitter, Pinterest, and Instagram. For example, we may obtain your information from a social media platform or network if you interact with us on social media or choose to log-in to our Website & Application using your social media credentials.
  • From other Companies, brands or affiliates that you have interacted with.

HOW WE USE INFORMATION

We may use or may have used the information we have about you:

  • We may use cookies or other Tracking Technologies that are useful in order to assess the performance of the Services, including as part of our analytic practices or otherwise to improve the content, ads, horse racing, gaming service or services offered through the Services.
  • To administer your account and participation in special events, contests, surveys, promotions, newsletter subscriptions or our any other current or future membership programs.
  • For marketing and advertising, such as to send you marketing and advertising materials via, text message or email, and to show you advertisements for horse racing, gaming service and/or services tailored to your interests and location on social media and other Website & Applications.
  • For analytics purposes, such as to understand how you use our Website & Application and mobile applications, understand your preferred method with us; determine what browser and devices you use to visit our Website & Application or mobile applications; and to evaluate and improve our horse racing, gaming service, services, advertisements, Website & Application and mobile applications.
  • To operate and improve our business, to provide quality assurance, conduct research and development to develop new horse racing, gaming service and services, and perform accounting, auditing and other internal business functions.
  • For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, identify and repair bugs on our Website & Application or mobile applications, and to comply with applicable legal requirements, relevant industry standards and our policies.
  • To provide greater customer support.

We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.

INFORMATION WE SHARE

We may share or may have shared your personal and non-personal information with:

  • Our existing or future corporate brands and affiliates.
  • Service providers. We may transfer personal information to service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that payment gateways, and that provide Website & Application and application functionality, hosting, analytics, advertising and marketing services.
  • Parties to a corporate transaction. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).
  • Advertising Companies. We work with third party advertising companies (such as advertising networks) to serve advertisements on our behalf. For additional information, see the Cookies, Targeted Advertising & Analytics section.
  • Other third parties. In addition, we may disclose personal information about you (i) if we are required to do so to comply with law or to fulfil requirement of international legal standards or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, (iv) when disclosure of your personal information is otherwise required or permitted by law, or (v) with your consent.

YOUR RIGHTS AND CHOICES
ACCESSING, UPDATING, AND MODIFYING PERSONAL INFORMATION

Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the personal information deleted, as appropriate. These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections. You may request to access, change, or delete your personal information by sending us an email at rich10global@gmail.com..

EMAIL OPT-OUT

You can opt-out of receiving marketing or newsletter subscription related communications by email by following the instructions within the emails you receive from us or by contacting us through our customer support email address. Please note that your opt-out request is specific to the particular type of email communication you receive from us. For example, if you opt-out from a newsletter subscription, you will no longer receive newsletter email communications, but you may still receive email marketing communications from us. Further, if you opt-out from both newsletter email and marketing email communications, we may still send you transactional or operational emails. Examples of transactional or operational emails include, , password resets, profile updates or other account related messages.

TEXT MESSAGE OPT-OUT

You can opt-out of receiving text messages from us by replying STOP to the text message you receive from us or making a request through our customer support email address. Please note that this will only opt you out of the specific text messaging program associated with that number.

PUSH NOTIFICATIONS OPT-OUT

When you download one of our mobile applications or when you visit our Website & Application, we may provide you with the option to receive push notifications. You may opt-out of receiving push notifications by adjusting the settings on your mobile device or browser.

GEOLOCATION INFORMATION

When you use one of our mobile applications, we may ask you to share your location. It is mandatory for our users, while using our mobile Application through desktop or mobile to provide us an access to your geolocation information.

COOKIES, TARGETED ADVERTISING & ANALYTICS
COOKIES

Cookies are small text files that Website & Applications send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use different types of cookies on our Website & Application, including performance cookies, functional cookies and targeting cookies.

COOKIE SETTINGS

Please note that your opt-out only applies to the browser you use to submit your opt-out, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.

TARGETED ADVERTISING

We work with third party advertising companies (such as advertising networks) to serve advertisements for us. These advertising companies may use cookies and other technologies to collect device identifiers, online or network activity information, commercial information, or inferences, such as information about the Website & Applications you visit over time and the advertisements you click on, in order to deliver advertisements that are targeted to you. You can opt-out of this form of targeted advertising from the companies we work with by changing your preferences.

COOKIE SETTINGS

Please note that even if you opt-out of this form of targeted advertising, you may still see ads from us, but the ads will not be targeted based on behavioural information about you.
We also work with third-party platforms, including platforms operated by social networks, such as Google, and Facebook, to show you advertisements or measure the effectiveness of our advertisements. We may convert your email address, telephone number, or other information into a unique value and have these third-party platforms match this unique value with a user on their platform or with other data they may have. This matching enables us to deliver advertisements to you and others on these platforms. You also can request that we refrain from using your personal information in this way by contacting us through our customer support email address.

ANALYTICS SERVICES

We may use analytics services, such as Google Analytics, on our Website & Application, our social media pages, or our mobile applications to help us evaluate and analyse how visitors use these platforms. For specific details on how Google collects and uses information on our Website & Application, social media pages, or mobile applications, please visit: HOW GOOGLE USES DATA.

NATIONAL TRANSFERS

We do not transfer the personal information we have about you to countries/states other than the country/state in which the information was originally collected, and your personal information may be processed and stored inside of your country/state of residence.

CHILDREN'S PRIVACY

This Website & Application is not intended for or directed to children under the age of eighteen (18) and we do not knowingly collect personal information from children under the age of 18 years on the Website & Application. we shall not be held responsible for any personal information if provided by any child under the age of eighteen (18) years.

HOW WE PROTECT INFORMATION

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use. We use the industry standard Secure Socket Layer (SSL) for the website capable encryption technologies which aids in preventing 3rd party seeing your data as it traverses through the internet.

LINKS TO OTHER WEBSITE & APPLICATIONS

Our Website & Application or mobile applications may provide links to other Website & Applications for your convenience and information. These Website & Applications may operate independently from us. Linked Website & Applications may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked Website & Applications. To the extent any linked Website & Applications you visit are not owned or controlled by us, we are not responsible for the Website & Applications’ content, any use of the Website & Applications, or the privacy practices of the Website & Applications.

UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior notice or consent to you to reflect changes in our personal information practices. You agree that it is your responsibility to check any updates in the privacy policy from time to time. However, we might post a prominent notice on our Website & Application to notify you of any significant changes to our privacy practices and indicate at the top of the Privacy Policy when it was most recently updated.

Tax Information

You consent to receive your Rich 10-related tax information electronically, which information will be securely hosted by Rich 10. Your electronic tax information will be furnished on a downloadable PDF file, which you should be able to access and print using a standard PDF reader. You may contact Rich 10 at Rich10global@gmail.com . If you cannot access your electronic tax information or if you wish to request a paper copy of your tax information. If you wish to revoke your consent to receiving your tax information electronically, you may contact us at Rich10global@gmail.com to arrange for all of your post revocation tax information to be provided to you in paper form. In order to update your recipient information, please use the instructions for changing your personal information set forth below. Changing or Deleting Your Personal Information: You may change any of your personal information in your Account by simply editing it within your Account or by requesting at Rich10global@gmail.com

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, please contact us by email at Rich10global@gmail.com . If we need, or are required, to contact you concerning any event that involves your personal information, we may do so by telephone or email.

ADDITIONAL RIGHTS AND DISCLOSURES

We may disclose or may have disclosed your personal information to certain categories of third-parties, as described below.

Category Disclose to Third Parties
Contact information and personal identifiers

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Device Identifiers

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Demographic information

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Category

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Physical characteristics

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Commercial information

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Payment information

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Identity verification information

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Online or network activity information

We may disclose or may have disclosed this information to:

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Geolocation information

We may disclose or may have disclosed this information to:

Category

Disclose to Third Parties

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Audio and visual information

Disclose to Third Parties

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Professional or employment related information

Disclose to Third Parties

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Health and medical information

Disclose to Third Parties

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
User Content

Disclose to Third Parties

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law
Inferences

Disclose to Third Parties

  • our corporate brands and affiliates
  • service providers
  • fraud detection providers
  • law enforcement authorities or other government officials where required or permitted by law

These disclosures take place for the following business or commercial purposes:

  • To audit our interactions with you to ensure compliance with applicable law and to measure the effectiveness of our horse racing, gaming service, services, and advertisements;
  • To detect, prevent, and prosecute harmful, fraudulent, or illegal activity;
  • To identify and repair bugs on our Website & Application or mobile applications;
  • To provide services, such as customer service, order fulfilment, and payment processing, which we either conduct or engage service providers to conduct on our behalf;
  • For research and development;
  • To further our business goals, including to advertise our horse racing, gaming service and services; and
  • For quality assurance.

Arbitration

Any and all disputes, claims or controversies arising out of or relating to this Agreement or terms, the breach thereof (including all commercial transactions conducted through the Website & Application) ("Claims"), except for claims filed in a small claims court that proceed on an individual (non-class, nonrepresentative) basis, shall be settled by binding arbitration before a single arbitrator. The arbitration shall be held in Mumbai, and judgment on the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. This arbitration undertaking is made pursuant to and in connection with a transaction involving interstate commerce, and shall be governed by and construed and interpreted in accordance with the Indian arbitration and conciliation act 1996. This arbitration provision shall survive termination of this Agreement. Subject to the limitations set forth below, the arbitrator shall have authority to award legal and equitable relief available in the courts of the State of Maharashtra, provided that:

The arbitrator shall not have authority to award punitive damages; and

For any Claims that are not subject to arbitration:

The exclusive jurisdiction and venue for proceedings involving Claims shall be the courts of competent jurisdiction sitting within Mumbai and the parties hereby waive any argument that any such court does not have personal jurisdiction or that the Forum is not appropriate or convenient.